Credit Controller

Location: Birstall

Category: Gas, Electricity, Water, Multi-Utility

Ref No: JD1534

Summary of role

The primary purpose of the role is to carry out all Credit Control and Accounts Receivable duties necessary to ensure cash collection within terms and to maintain up to date and reconciled sales ledgers. This includes working towards resolution of outstanding aged balances alongside other business areas.

Key Responsibilities

1. Overall ownership of the company sales ledgers
2. Daily allocation of receipts to ensure up to date sales ledger positions are maintained
3. Regular banking duties as necessary
4. Review and improve existing credit control processes and policies
5. Manage debtor balances in an efficient, effective and pro-active manner
6. Produce regular debt reporting highlighting KPIs, tracking cash collection, customer query resolution, anticipated customer payment dates etc
7. Build and forge positive relationships with customers to improve cash collection & allocation process
8. Assist in resolving customer invoice queries which impact cash collection by working alongside the relevant operational teams
9. Review, improve and implement formal customer credit risk and legal recovery processes
10. Review, improve and implement customer statement processes
11. Suspense account balance investigation and resolution
12. Answering telephone calls and responding to email enquiries

Qualifications and Experience

1. Experienced credit controller
2. Experience of Sage 200 accounting system (preferable)
3. Competent Excel skills and knowledge
4. General IT literacy (Microsoft Office)
5. Function as part of a team as well as work on own initiative
6. Ability to meet and achieve tight internal and external deadlines
7. Quick and enthusiastic to learn new skills and systems

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