13 Oct 2020
Symon Looks to ‘Final Mile’ Network InnovationSymon Gray has been appointed Head of Networks at one of Britain’s fastest-growing independent distribution network operators (IDNO).
Symon moves into the new role at Energy Assets Networks (EAN) having served as Compliance and Standards Manager, and will be responsible for day-to-day operations, overseeing the design, adoption and management of ‘final mile’ residential and industrial and commercial electricity networks.
9 Oct 2020
Our Employees Talk About What Good Customer Service Means To ThemSome of our employees from across our Customer Services departments discuss what good Customer Service means to them for National Customer Service Week 2020.
7 Oct 2020
Dean Kilshaw - One Of Our Customer Service HeroesDuring Customer Service Week (week commencing 5th October 2020), we would like to highlight one of our many expert colleagues who demonstrate excellent customer service.
Dean Kilshaw began his career with Energy Assets at the beginning of the National Lockdown and has faced several struggles that a typical new employee would not usually have to go through. However he has overcome any difficulties he has faced and become an excellent Customer Service Advisor.
We invited him to give his thoughts on his time with us so far and how he delivers high quality customer service.
5 Oct 2020
Our Managers Discuss Good Customer ServiceSome of our Managers from across our Customer Services departments discuss what good Customer Service means to them for National Customer Service Week 2020.